AUVAMX Support

Help for customers, merchants and delivery partners.

Get help in the app

For the fastest response, open the relevant order or delivery and choose Support. This securely links your request to the correct transaction.

What to include

Your short AUVAMX order or delivery reference
A brief description of what happened
Any relevant screenshot that does not expose a password or one-time code

Never send your password, payment PIN or pickup/delivery code to anyone claiming to be support.

Urgent safety issue

Use the protected SOS or safety-reporting option in the Rider app for an active delivery. For an immediate emergency, contact the appropriate Ghana emergency service directly.